Privacy Policy

1. Information We Collect

A. Information You Provide

We may collect:

• Name and email address
• Age, gender, height, weight
• Activity level, wellness goals
• Meal photos uploaded for analysis
• Food logs, hydration, caffeine, alcohol, fasting inputs
• Optional health and lifestyle data (e.g., mood, symptoms)

B. Automatically Collected Information

• Device type, OS, and app version
• Usage data and interaction logs
• Crash diagnostics and performance data
• IP address (for security and fraud prevention)

2. How We Use Your Information

We use your data to:

• Provide AI-powered calorie and wellness tracking
• Generate personalized insights and pattern observations
• Improve AI accuracy and product performance
• Manage subscriptions and billing
• Ensure security, prevent fraud, and debug issues

3. AI Processing & Meal Images

When you upload meal photos:

• Images are processed by AI models to estimate nutrition
• Processing may involve trusted third-party providers (e.g., AI APIs, cloud infrastructure)
• Images may be temporarily processed and stored to generate results

AI-generated results are based on automated processing and may not always be accurate or complete.

We do NOT:

• Sell your images
• Use your images for advertising

4. Legal Basis for Processing (GDPR)

If you are located in regions such as the EU/UK, we process your data based on:

• Consent – when you provide personal or health-related data
• Legitimate interests – improving product performance and security
• Contractual necessity – providing the Service you requested

5. Health & Medical Disclaimer

MyCalAgent is a wellness and lifestyle application, not a healthcare provider.

• We do not provide medical advice, diagnosis, or treatment
• Data is used for informational and personal tracking purposes only

6. Data Sharing & Third-Party Services

We may share data with trusted third-party providers strictly to operate the Service. Examples include:

• AI processing providers (e.g., image analysis services)
• Cloud infrastructure (e.g., database and storage providers)
• Analytics tools (for usage insights and performance monitoring)
• Payment processors (e.g., Apple App Store, Google Play, RevenueCat)

These providers only process data on our behalf and under strict confidentiality obligations. We do not control how third-party providers use data once processed under their respective privacy policies.

7. Data Retention

We retain your data:

• While your account is active
• As necessary to provide the Service
• To comply with legal obligations

Upon account deletion, your personal data will be permanently deleted or anonymized within 30 days, unless retention is required by law.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data
• Export your wellness tracking data
• Withdraw consent at any time

To exercise these rights, contact: support@mycalagent.com

9. Data Security

We implement industry-standard safeguards including:

• Encryption (e.g., AES-256 or equivalent)
• Secure cloud infrastructure
• Access controls and monitoring

However, no system can guarantee 100% security.

10. Cookies & Tracking

We may use cookies or similar technologies on our website to improve functionality and analyze usage. Specifically, we use Google Analytics (GA4) to understand how visitors interact with our site.

• Essential cookies are always active and required for the Service to function
• Analytics cookies (e.g., Google Analytics) are only activated after you give explicit consent
• Analytics are denied by default — no tracking occurs until you click "Accept All" or enable analytics in preferences

You can manage or withdraw your cookie preferences at any time using the Cookie Settings link in the footer of every page.

11. International Data Transfers

Your data may be processed in:

• The United States
• Other countries where our service providers operate

We ensure appropriate safeguards are in place for cross-border data transfers.

12. Children's Privacy

• The Service is not intended for children under 13
• We do not knowingly collect data from children

If discovered, such data will be deleted promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised "Last Updated" date. Continued use of the Service constitutes acceptance.

14. Data Sales and Advertising

We do not sell, rent, or share your personal data with third parties for advertising purposes.

15. Sensitive Data

Some data we collect may be considered sensitive (such as health-related inputs and meal images). We process this data only with your explicit consent and solely to provide the Service.

16. AI Data Usage

We do not use your personal data to train public AI models without your consent.

17. Data Breach Notification

In the event of a data breach affecting your personal data, we will notify users as required by applicable law.

18. Contact Us

MyCalAgent LLC
Email: support@mycalagent.com
Website: https://www.mycalagent.com